5 Steps To Do If You Lost Your Phone

If you just got your phone stolen or lost, keep calm. These are the 5 steps that you need to do first. These few simple steps may help you to secure back your phone.

1. GIVE YOUR PHONE A CALL

The easiest thing to do once you realised your phone is no longer in your pocket to is to give your phone a call. However, this would not work if you set your phone on silent and non-vibrating. Just borrow your friends or family’s phone and try calling your phone.

For iPhone users

If you are using iPhone, you can make your phone to ring by either going to iCloud.com or use the “Find iPhone” app. You can use the “Find iPhone” app from other Apple devices such as iPad. Here are the steps to make your iPhone to ring

And if you are using Android, you can use Hangout or Skype to call to your phone from a laptop. Depending on the instant messaging application, there might be cost to call your phone.

lost iphone

2. LOCK YOUR PHONE

After you done step 1 but you still could not find your phone, you must always assume that it is stolen. Even though there is a possibility that you misplaced or left it at other places, always lock your phone immediately if you are not sure where they are.

This is a security precaution to protect your valuable confidential data in your phone. The loss of monetary value is not that significant if compared to the loss of your private confidential data in your phone. So, how do you lock your phone immediately once lost?

Here are the steps

For iPhone Users
You can remotely lock your phone by using this simple steps. You can also visit iCloud.com to do the same function.

Step 1
Tap on the “Find iPhone” app or go to iCloud.com

Step 2
Choose the “Lost Mode” option to lock your phone.

iphone lost mode

When your iPhone is in Lost Mode, you can basically Lock your iPhone and can only be open with the passcode that you have set earlier on.You can display a custom message on the screen iPhone remotely. You can type a message asking anybody who found your iPhone to return it back to you. Any credit or debit cards in the wallet for Apple pay will be suspended immediately.

For Android phone users, you can use these steps to lock your phone

Step 1
Go to android.com/devicemanager and sign in to your Google account.

Step 2
Choose the device that is lost.

Step 3
Choose Lock


3. PROTECT YOUR DATA 

So, after you have lock your phone, the next best thing is to protect the data in your phone. This must be done if you feel that your phone have been stolen and might be in the wrong hands. Here are steps you can do to protect the data in your lost phone

For iPhone, you can erase your data remotely by using this simple steps.

erase iphone

Step 1
Go to the Find iPhone App or iCloud.com

Step 2
Choose the Erase iPhone Mode

The erase process will only begin once your device is online. However, if you have erase your iPhone but you manage to found it later, you can restore the information on your iPhone using the iCloud Backup.

For Android Users, you can erase your data by following these simple steps.

Step 1
Go to your Android Device Manager at Android.com/devicemanager

Step 2
Choose Erase

Log out from your Gmail account on your phone

Another step that you need to take to protect your data is to quickly log out from your Gmail that is connected to your phone remotely. This is to protect any private and confidential data from your Gmail to fall onto the wrong hands. Follow these simple steps to log out from your Gmail account in your phone remotely.

Step 1
Go to myaccount.google.com

Step 2
Log onto your account

Step 3
Choose the ‘Find Your Phone’ option

Step 4
Choose the ‘Sign out on your phone’ option

4. TRACK YOUR PHONE’S LOCATION

After locking and erasing your phone, the next best step is to try tracking your phone’s location. Luckily, we are now in the era of smartphones and therefore tracking your phone either by GPS or IP is now possible. Here are the steps you need to take to locate your phone.

For iPhone users
The best method to track your lost iPhone is by using the ‘Find iPhone’ app that already pre-installed in your iPhone. With the iCloud environment, you are able to track where are your Apple devices are located in a map. Follow these simple steps

find iphone

Step 1
Tap the Find iPhone app or go to iCloud.com

Step 2
Choose the device that you have lost

Step 3
The app or the website will immediately shows you the location of your device if it is on or the last location it is on.

Read more on the top 3 ways how to track your iPhone here.

For Android Users
You can use Google Maps to see the Timeline of your location. The timeline tracks the device that you singed into using your Google account. Google uses your location, search and browsing info to track the location.

Step 1
Go to Google Maps and logged into your account

Step 2
Click on Your Timeline

Step 3
Google Maps will show you the route your devices have taken. You need enable this prior to using this feature

Read more here on the top 3 ways you can track your phone using Google

5. DO A POLICE REPORT

After all of that steps have been done, you then need to do a police report if you are convinced that your phone have been stolen. Important information to put in the police report are
1. Description of your phone. (Model, Colour, etc.)
2. IMEI number of your phone. Read here on how to find your IMEI number
3. Last place that you remember having your phone
4. Suspected place where it was stolen or missing
5. Show the location of the phone that you have tracked using Step 4 (Applicable only if you manage to track that phone)

So, there you have it the 5 steps you can immediately do if you just got your phone stolen or lost.

Track Phone Using ICCID Number

What is ICCID? ICCID stands for Integrated Circuit Card Identifier. If IMEI number is used to identify your cell phone, the function of ICCID is to identify your SIM card internationally.

Read here in our previous article on what is IMEI number and how you can use it to track your phone.

How to track phone using ICCID number 2

An ICCID number will consist of 19 to 20 characters. It is basically a unique serial number that represents the SIM that a user has subscribed. Similar to the IMEI number, the ICCID can also be used to track your phone.

How to Find Your ICCID Number?

Find it on your SIM card
You can find your ICCID number on your SIM card. You need to eject your phone’s SIM card out. Your ICCID number will normally be printed unto the SIM card for identification.

Find it on your Phone’s Setting
If you are an iPhone user, the quick way to know your ICCID is by opening settings. Here are the simple steps on how you can get your ICCID number

How to track phone using ICCID number 4

Step 1
Go to Settings

Step 2
In Settings, go to “General”

How to find your SIM ICCID number

Step 3
In the General Settings, go to “About”

Step 4
In the “About”, scroll down and find ICCID. The number that is displayed in on the left screen is the ICCID number

How Can You Track Your Phone Using the ICCID number?

So, how you can use this ICCID number to track your phone it was lost? By reporting the loss to your network operator, the network operator can help by tracing the mobile number that is linked to the ICCID. This is because ICCID is linked to the SIM inside the phone you have lost.

How to track phone using ICCID number 6

However, if the thief has removed the SIM card, it might prove the difficulty of the network operator to track. But the second backup would be to then give the IMEI number as the IMEI number is linked directly to your phone.

However, if the network operators do manage to track your phone using ICCID via the SIM card, please report it to the police. Do not take action on your own as you do not know how dangerous the thief would be.

So, there you have it. A simple definition of what is the ICCID number and how you can use it to track your phone. Read also our previous article on how to find lost phone using Android Device Manager.

Please leave us a comment below on what are the tips you used that help you find your lost phone.